Terms of service
These Terms of Service ("Terms") govern the usage by the customer (“you”) of our website available at https://www.dynamo.fyi or any of its subdomains which provides you with information regarding our Platform (as defined below) and service offerings, in addition to any other website(s) managed by Dynamo (each, a “Website”), and our web based solution available at https://10x.dynamo.fyi which allows its users to optimize and automate client communications and user interactions (the “Platform”). The Website and the Platform shall be collectively referred to herein as, the "Service") operated by Dynamo Tech Ltd. (“Dynamo”, “Dynamo10x”, "we", "us" or "our").
Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service on your behalf.
By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.
Subscriptions
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew unless you or we cancel it prior to the renewal. You may cancel your Subscription by contacting or giving a written notice (including via email) to our customer support team. We may cancel by giving you a 90-days prior written notice (including via email) of our intent not to renew. We reserve the right to revise the terms of your Subscription, including pricing, upon a renewal of your Subscription by giving you notice of the revision(s), no later than 90 days prior to that renewal. If you do not accept the revision(s), you may cancel your Subscription as provided above. If you do not cancel your Subscription prior to the renewal, you will be bound by the revised terms of your Subscription.
A valid payment method, including credit card, is required to process the payment for your Subscription. You will provide us with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize us to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, we will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Free Trial
Dynamo may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for the Free Trial.
If you do enter your billing information when signing up for the Free Trial, you will not be charged until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
Refunds
Certain refund requests for Subscriptions may be considered by Dynamo on a case-by- case basis and granted in sole discretion of Dynamo. Additionally, you will be entitled for full refund of any Services paid for, but not rendered, in the event of termination hereof due to either: (i) breach of these Terms by Dynamo, or (ii) termination of Services and/or the Subscription by Dynamo, for any reason or no reason.
Content
Our Service allows you to post, comment, react, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible to obtain the rights for the Content that you submit, transfer, share or otherwise make available to the Service, including its legality, reliability, and appropriateness, including without limitation, to obtain any necessary approvals, consents or authorizations as may be required under applicable law.
By posting, uploading or otherwise submitting Content to the Service, you grant us the right and license to use and modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service, solely for the purpose of, and as required to, perform the Services for you. You retain any and all of your rights to any Content, and any derivative, or part thereof, that you submit, post, upload or display on or through the Service and you are responsible for protecting those rights.
You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting, uploading or submitting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. We reserve all rights to block or remove communications or materials that we determine to be: (i) abusive, defamatory, or obscene; (ii) fraudulent, deceptive, or misleading; (iii) in violation of a copyright, trademark or, other intellectual property right of another or; (iv) offensive or otherwise unacceptable to us in our sole discretion.
You acknowledge that, by providing you with the ability to view and distribute user- generated content on the Service, we are merely acting as a passive conduit for such distribution and are not undertaking any obligation or liability relating to any contents or activities on the Service.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third-party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar, obscene or misleading. We reserve the right to change, reclaim or transfer usernames that do not comply with these Terms or that are inactive.
Intellectual Property
The Service and all contents, including (but not limited to) text, images, graphics or code are the property of Dynamo and are protected by copyright, trademarks, database and other intellectual property rights, but excluding any content uploaded by you and any results of the Services which are the property of you. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non- commercial use. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of Dynamo or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.
Links To Other Web Sites
The Service may contain links to third-party web sites or services that are not owned or controlled by Dynamo.
Dynamo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Dynamo will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third- party web sites or services that you visit.
Termination
Either party may terminate or Dynamo may suspend access to our Service immediately, if either party breaches the Terms, and such breach is not cured within fifteen (15) days following the date in which it has received a notice of such breach from the other Party.
All provisions of the Terms will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Indemnification
You agree to indemnify, defend and hold harmless Dynamo, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands arising directly from: (a) legal fees resulting from your use of the Service not in accordance with these Terms; (b) your material breach of any of these Terms; (c) anything you post on or upload to or otherwise submit to the Service; and (d) any unlawful activity related to your account. This includes any gross negligent or intentionally illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.
Dynamo agrees to indemnify, defend and hold harmless you, your principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands arising directly from: (i) breach by Dynamo of any of the Terms herein; (ii) claims relating to breach of any confidentiality or privacy clauses agreed by the parties, and relating to the Terms; and (iii) any claim that the Services or Dynamo’s performance hereunder infringes any patent or copyright or misappropriates any trade secret. This includes any gross negligent or intentionally illegal conduct by Dynamo.
Limitation Of Liability
Neither party, their directors, employees, partners, agents, suppliers, or affiliates, will be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) access to or use of the Service;
(ii) inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of the transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. Provided however that the foregoing limitations shall not apply to claims resulting from Dynamo’s gross negligence, willful misconduct, fraud, or for any claims of bodily injury, death or physical damage to tangible property, or in connection with a breach of any confidentiality and privacy provisions agreed by the parties in relation to the Terms or the Services or infringement of third party’s intellectual property.
Disclaimer And Non-Waiver of Rights
Dynamo makes no guarantees, representations or warranties of any kind regarding the Service. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis and without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose or course of performance.
If either party breaches any of these Terms and the other party chooses not to immediately act, or chooses not to act at all, the non-breaching party will still be entitled to all rights and remedies at any date, or in any other situation, where the breaching party breaches these Terms. Neither party shall be deemed to have waived any of its rights. Neither party will be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms will have no rights of enforcement.
Exclusions
As set out above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
Governing Law
These Terms will be governed by, and interpreted and enforced in accordance with, the laws of the State of Israel, as applicable.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between Dynamo and you regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide you at least 30 days' notice prior to any new terms taking effect.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.
Publicity
Dynamo may not refer to you either as a customer of Dynamo or otherwise, and whether by displaying Your name and logo on Dynamo's website and other marketing materials or otherwise, save with Your prior written consent, which consent is to be obtained on case by case basis with respect to each intended use.
Contact Us
If you have any questions about these Terms, please contact us at hi@dynamo.fyi
Privacy Policy
Effective date: January 1st, 2022
Dynamo Tech Ltd. (“Dynamo”, “Dynamo10x”, "us", "we", or "our") operates the https://www.dynamo.fyi website and/or email, https://www.dynamo10x.com website and/or email, https://10x.dynamo.fyi website and/or email (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Definitions
Personal Data
Personal Data means data about an individual who can be identified from that data (or from thaty and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself.
Cookies
Cookies are small pieces of data stored on a User’s device.
Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject
Data Subject is any individual who is the subject of Personal Data.
User
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with Personal Data including:
- Email address
- First name and last name
- Social Network Authentication
We may also collect certain information automatically through cookies and similar tools (see Usage Data and Tracking & Cookies below).
We use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amounts of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Some of our service providers also use cookies and tracking tools. See Analytics and Behavioural Remarketing below.
Use of Data
Dynamo Tech Ltd. uses the collected data:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To train machine learning models
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Retention of Data
Dynamo Tech Ltd. will retain your Personal Data on our servers or those of our service providers only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Dynamo Tech Ltd. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computer systems owned or controlled by us or our service providers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Dynamo Tech Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Business Transaction
If Dynamo Tech Ltd. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Dynamo Tech Ltd. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Dynamo Tech Ltd. may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Dynamo Tech Ltd.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
- FirebaseFirebase is an analytics service provided by Google Inc.
- AmplitudeAmplitude is provided by Amplitude Inc.
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
Legal Basis for Processing
We rely on one or more of the following legal grounds (as appropriate) to process Personal Data:
- To enter and perform a contract with you or to perform any steps you require from us before entering into a contract.
- To pursue our legitimate business interests in establishing, managing or concluding our business relationship with you.
- Where you have specifically consented to us processing your Personal Data.
- To comply with our legal obligations and establish, exercise or defend our legal rights.
Where Personal Data is processed with consent, you may (subject to contractual and legal restrictions) refuse to provide your consent, or choose to withdraw your consent by contacting us as described below. Note that if you refuse to consent, or withdraw your consent, to certain processing of your personal information, we may not be able to provide certain of our services.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Authorized employees, representatives and agents will have access to your Personal Data for the purposes described in this Privacy Policy.
Your Rights
Dynamo Tech Ltd. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to Dynamo Tech Ltd.. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Security Vulnerabilities
If you wish to report a security vulnerability, please contact us with:
- Sufficient details of the vulnerability to allow it to be understood and reproduced.
- HTTP requests and responses, HTML snippets, screenshots or any other supporting evidence with personal data removed
- Proof of concept code (if available).
- The impact of the vulnerability.
- Any references or further reading that may be appropriate.
By email to: hi@dynamo.fyi
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hi@dynamo.fyi